OUR AIM

Our aim is singularly focused on furnishing comfort aids to facilitate the restoration of maximal functional activity, unencumbered by discomfort or pain. We are steadfast in our dedication to offering gel-based rehabilitation and life care products and services distinguished by their exceptional quality, precision, and affordability. With an unwavering commitment to customer satisfaction, we endeavour to provide our clientele with superior solutions that enhance their quality of life while remaining accessible and cost-effective. Through meticulous attention to detail and a relentless pursuit of excellence, we aspire to set the standard for unparalleled comfort and efficacy in the realm of rehabilitation and life care. we pledge to continuously innovate, refine, and expand our offerings, ensuring that our products and services consistently exceed the expectations of our valued customers.

OUR MISSION

Established in 2019 with the guiding principle of "Distributing Quality Medical Rehabilitation Products at Affordable Cost," our organization is dedicated to enhancing the quality of life through cutting-edge medical technology. We are steadfast in our commitment to excellence and reliability, striving to deliver technologically superior rehabilitation products accompanied by robust technical and clinical support to optimize outcomes for practitioners and their patients worldwide. Over the years, our products have garnered a claim for their exceptional quality and longevity, earning us a reputation as a trusted provider in the industry. We remain unwavering in our pursuit of innovation and excellence, driven by our mission to positively impact lives through advanced medical solutions.

OUR FOCUS

We recognize the invaluable insights provided by our esteemed clientele, who serve as our primary source of real-world feedback within the medical practice landscape. Facilitating open dialogue and collaboration, members of our Research and Development, marketing, and support teams engage in regular meetings with customers. These sessions serve as platforms to explore avenues for product enhancements, innovative concepts, and evolving clinical trends. Moreover, our clinical application specialists maintain a steadfast presence in hospitals, actively engaging with customers to gain a firsthand understanding of their needs and preferences. Through these intimate interactions, we prioritize listening to our customers, discerning their priorities, and identifying areas for improvement. It is within these symbiotic relationships that transformative ideas emerge, guiding our trajectory towards future innovations and refining existing practices. our unwavering commitment to meeting and exceeding customer expectations stands as a cornerstone of our reputation. Through continual dialogue and responsive action, we strive to uphold this commitment, ensuring that our solutions align seamlessly with the evolving needs of our valued clientele.

OUR QUALITY

We maintain an in-house facility dedicated to quality control, where rigorous physical and mechanical tests are conducted by proficient Prosthetics and Orthotics (P & O) engineers and Biochemists. These tests ensure product consistency, measuring durability, strength, and hardness across various applications. Our products undergo meticulous certification processes to validate their requisite performance, meeting stringent world-class standards. Our Quality Policy underscores our steadfast commitment to delivering products and services that consistently fulfil the needs and expectations of our customers while adhering to regulatory requirements within our industry. We aspire to be recognized as the benchmark for quality within our markets, as perceived by our valued clientele. quality permeates every facet of our operations, with each department prioritizing its significance. We uniformly implement our Quality Policy across the organization, meticulously developing, executing, maintaining, and continually refining quality functional guidelines and operational procedures. These protocols are meticulously crafted for every significant functional unit within our company. Aligned with our objective of being the preeminent quality leader in our marketplace, mysafgel is diligently pursuing certification attesting to the compliance of our products with international standards. This steadfast commitment underscores our dedication to excellence and customer satisfaction, guiding our ongoing pursuit of superior quality across all aspects of our operations.

OUR METHODOLOGY

Our methodology at mysafgel is characterized by a continuous commitment to several key endeavours.

1. Designing and Developing New Products - We are dedicated to pushing the boundaries of innovation by consistently conceptualizing and creating new products that meet the evolving needs of our clientele.

2. Improving and Standardizing Current Processes - We prioritize the enhancement and standardization of our existing processes, ensuring efficiency, consistency, and reliability across all facets of our operations.

3. Enhancing Existing Products and Standardizing Materials - Through rigorous research and development efforts, we strive to enhance the performance and quality of our existing product line while maintaining strict standards for the materials used in their construction.

4. Defining Safety Instructions - We are committed to ensuring the safety of both our products and those who handle them. As such, we diligently define and disseminate safety instructions for the proper handling of materials, prioritizing the well-being of our customers and employees alike.

5. Compiling, Reviewing, and Updating Technical Literature - We meticulously compile, review, and update all technical literature associated with our products, ensuring accuracy, comprehensiveness, and relevance. This commitment to detailed documentation facilitates informed decision-making and supports the effective utilization of our offerings by practitioners and end-users.

Through these strategic initiatives, mysafgel maintains a steadfast focus on continuous improvement, innovation, and adherence to the highest standards of quality and safety in all aspects of our operations.